News

Tokyo MK is excited to welcome the all-new Nissan Elgrand to our fleet, giving our guests even more choice when it comes to premium transportation in Japan. Designed with Nissan’s latest technology and a strong focus on passenger comfort, the new Elgrand offers a refined, spacious cabin made for everything from airport transfers to longer journeys. We look forward to welcoming our guests aboard and introducing a new level of comfort to the Tokyo MK experience. A Private Loung

Tokyo MK is pleased to announce the addition of the Mercedes-Benz EQS SUV to our premium chauffeur fleet, further enhancing the exceptional travel experience we offer our guests. As Mercedes-Benz’s flagship all-electric luxury SUV, the EQS SUV delivers an uncompromising combination of prestige, comfort, and sustainability. We invite you to experience the next generation of luxury mobility. The Mercedes-Benz EQS SUV represents the pinnacle of battery electric vehicle (BEV) tec

As part of our commitment to employee well-being and safe operations during the warmer months, Tokyo MK will once again implement our “Cool Biz” summer dress code policy. From May 21 through September 30, 2026, chauffeurs may work without a jacket while maintaining the professional appearance and service standards our guests expect. To help ensure safe driving conditions, chauffeurs may also wear sunglasses while on duty. Sunglasses help reduce the effects of bright sunlight

【Effective May 21, 2026】 At Tokyo MK, it is our privilege to provide you with a seamless and elevated travel experience. We are grateful for your continued trust and patronage. In order to maintain the exceptional level of service you expect, we will be implementing a revision to our chauffeur service rates beginning May 21, 2026. This adjustment reflects recent changes in taxi fare standards, as well as ongoing increases in operational costs, including fuel and related expen

[Effective Monday, April 20, 2026] Thank you very much for your continued support of Tokyo MK. In accordance with an official announcement by the Kanto District Transport Bureau of the Ministry of Land, Infrastructure, Transport and Tourism, taxi fares in Tokyo’s Special Wards (23 wards) and the Musashino/Mitaka area will be revised. Following this announcement, Tokyo MK will implement the new fare structure starting Monday, April 20, 2026. We sincerely apologize for any inco

【Effective April 20, 2026 (Monday)】 Thank you very much for your continued support of Tokyo MK. In accordance with the announcement issued by the Kanto Transport Bureau of the Ministry of Land, Infrastructure, Transport and Tourism, taxi fares within the Tokyo Special Wards (23 wards) and the Musashino/Mitaka area will be revised effective April 20, 2026 (Monday). This revision has been implemented to respond to rising operational costs while also supporting improvements in

Thank you for choosing Tokyo MK. We are delighted to introduce a new chat-based reservation service, designed to make booking your airport transfer even more seamless. Using our intuitive chatbot, you can now arrange your taxi transfer to Haneda or Narita Airport directly from your smartphone or computer. Simply follow the prompts in the chat and complete your reservation in moments. No login. No password. Just a smooth and convenient booking experience — the way travel shoul

Tokyo MK is proud to announce an expansion of Emirates Airlines’ chauffeur-driven transfer services in Japan. Previously available exclusively at Haneda Airport, this premium ground transportation experience will now be offered at: Narita International Airport – from February 1, 2026 Kansai International Airport – from March 1, 2026 About the Service This service is available to First and Business Class passengers on eligible Emirates flights, offering complimentary chauffe

We are pleased to announce that Tokyo MK has received the “2025 GMT Best Partner Award” from JTB Global Marketing & Travel Inc. (GMT). This marks our third consecutive year receiving this prestigious award. This award recognizes our commitment to excellence in service quality and our contributions to fostering meaningful international connections. We extend our heartfelt gratitude to everyone who has supported us. We remain dedicated to providing safe, reliable, and hospitabl

— Further strengthening our commitment to a clean and comfortable cabin environment— To provide our customers with an even more comfortable and safe travel experience, Tokyo MK has begun installing the high-performance “arc-M” air sterilization and deodorization system in select vehicles. Installed in the Mercedes-Benz V-Class Extra-Long ■Purpose of Introduction Our drivers thoroughly clean all frequently touched areas—such as windows, seats, and floor mats—every day to maint

Transforming Travel Time into Valuable Time Tokyo MK proudly offers the Mercedes-Benz V-Class, a premium vehicle that elevates every journey into a luxurious experience. With its spacious cabin, exceptional quietness, and refined design, the V-Class ensures the utmost comfort whether you’re traveling for business or leisure. Elegant leather seating and a sophisticated interior allow passengers to relax and unwind, turning even long transfers into moments of genuine comfort. 1

— Celebrating the Growth of Our New Chauffeurs — At Tokyo MK, every chauffeur receives English conversation training to ensure that every guest—whether domestic or international—can experience authentic Japanese Omotenashi hospitality. Many of our chauffeurs started with no English experience, and thanks to dedicated training, they are now able to communicate smoothly and confidently in English. Your kind words continue to inspire us, and we remain committed to delivering imp

"Lost Item Check" and the Final Bow At Tokyo MK, we take pride in delivering an exceptional standard of service, underpinned by meticulous training in etiquette and hospitality. Our mission is to ensure every guest enjoys a journey marked by comfort, care, and complete peace of mind. Upon each guest’s departure, our chauffeurs conduct a thorough check for any forgotten belongings, supported by a system designed to promptly identify and return any lost items. As a gesture of s

Our company deeply values customer feedback and is committed to creating an environment where you can feel safe and confident using our services. If you experienced any discomfort or noticed any issues, please do not hesitate to contact us via the complaint handling contact below.Your feedback will be shared with the relevant departments and used to help us make ongoing improvements. [Complaint Handling Email Address]📧 Mail: cs@tokyomk.com

Tokyo MK is pleased to announce a special collaboration with Singapore Airlines, offering an exclusive complimentary upgrade for Kris+ members. Passengers flying with Singapore Airlines to or from Haneda and Narita airports can enjoy a free vehicle upgrade when booking Tokyo MK’s luxury airport transfer service. Promotion Details By booking Tokyo MK’s airport transfer service online and completing the required steps, passengers can receive a free upgrade to a premium vehicle.

We are excited to introduce a new subscription service that allows you to use Tokyo MK’s luxury hire vehicles with a monthly payment plan. Service Benefits Free airport transfer hire service worth approximately 100,000 JPY 10% discount on hire fares with member pricing (available even for non-members) Guaranteed reservations How It Works 100,000 JPY per month (tax included) Payment due at the end of each month for the following month's usage This exclusive flat-rate ser

We are pleased to announce that we will start operating our web reservation system from October 1, 2024. For the time being, we will continue to accept reservations via the current methods (email and phone) in conjunction with the new system. However, starting January 1, 2025, we will only accept reservations through the web reservation system and by phone for inquiries. We apologize for any inconvenience this may cause and appreciate your understanding. Additionally, we have

We are pleased to announce that Tokyo MK have been selected for the "Travelers' Choice 2024" award on the renowned travel guide platform, TripAdvisor. The "Travelers' Choice 2024" award is given to facilities and services that consistently receive high ratings and positive reviews from travelers who posted their experiences and evaluations on TripAdvisor during the period from January 1st to December 31st, 2023. This prestigious award places Tokyo MK among the top 10% of prop

Tokyo MK is proud to announce the addition of the latest vehicle, the Lexus LM! The Lexus LM boasts advanced safety features such as the "Lexus Safety System+" to ensure enhanced safety. With a partition separating the driver's seat from the rear cabin with glass windows, it creates a luxurious atmosphere akin to a VIP room. Furthermore, the spacious rear seats are equipped with temperature sensors, providing a consistently comfortable environment for your relaxation. With it

Tokyo MK is thrilled to announce the newest addition to our Hire fleet: the Mercedes-Maybach GLS 600 4MATIC®! With its refined spaciousness, unparalleled comfort, and powerful V8 performance, the Mercedes-Maybach GLS 600 4MATIC® sets a new standard for luxury SUVs. It represents the absolute pinnacle of opulence for the Mercedes-Maybach brand. Whether it's a special occasion, private tour, or business event, experience the epitome of luxury when you ride with us. Sit back, re